1. Who We Are

This Cookie Policy explains how WRIGHTS ESTATE AGENCY (SOUTH WALES) LIMITED (“we”, “us”, “our”) uses cookies and similar technologies when you visit www.wrightsestateagency.co.uk.
We are registered in England & Wales with company number 14826149.
Our address is: 6 Ocean Way, Cardiff, CF24 5HF. Contact us at hello@wrightsagency.co.uk for any questions about this policy.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, understand how our website is used, and improve your browsing experience. Cookies can be:

• Session cookies - deleted when you close your browser.

• Persistent cookies - remain until they expire or are deleted.

3. How We Use Cookies

We use cookies to:

• Make our website work and keep it secure.

• Remember your preferences (like language or login).

• Understand how visitors use our site so we can improve it.

• Show relevant advertising (where you’ve agreed to this).

  We do not currently use Google Analytics or the Meta/Facebook Pixel.

4. Types of Cookies We Use

Our cookie categories match what you’ll see in our cookie preference centre:

1. Strictly Necessary Cookies – Required for the site to function (e.g. security, form submissions).

2. Functionality Cookies – Remember your preferences for a more personalised experience.

3. Tracking Cookies – Help us analyse website traffic and usage patterns.

4. Targeting & Advertising Cookies – Show you advertising that’s more relevant to your interests.

5. Managing Your Cookie Preferences

When you first visit our site, you’ll see a cookie banner. Non-essential cookies will only be placed on your device if you accept them.

You can:

• Use Cookie Settings in the footer to review or change your preferences at any time. Nonessential cookies only run if you accept them.

• Change your browser settings to block cookies or alert you when cookies are set. If you block certain cookies, parts of our website may not work as intended.

Browser cookie help pages:

• Chrome - https://support.google.com/chrome/answer/95647

• Firefox - https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-yourcomputer

• Safari - https://support.apple.com/en-gb/guide/safari/sfri11471/mac

6. Cookies We Use

Here are examples of cookies you may encounter on our site. The exact list can change, so we’ll keep this section updated.

PHPSESSID – set by wrightsestateagency.co.uk. Keeps your browsing session running smoothly as you move around the site. Strictly necessary. Expires when you close your browser.

GRECAPTCHA / rc::a / rc::c – set by Google reCAPTCHA when you submit forms (e.g. contact, valuation). Helps us distinguish real visitors from bots so your request can be processed securely. Strictly necessary. Lifespan varies. wrightsestateagency.co.uk

NID (and similar) – set by Google when viewing pages with embedded maps. Remembers your map preferences and loads map functionality. Functionality. Typically around 6 months. wrightsagency.co.uk

streetsession (example) – set by Street.co.uk when you submit certain property/valuation forms integrated with our CRM. Maintains a secure session so your details reach the right team. Strictly necessary. Ends when you close your browser.

We don’t currently use Google Analytics or the Meta/Facebook Pixel. If that changes, we’ll update this policy before they run without your consent.

7. Personal Data & Cookies

Some cookies may collect personal data such as IP addresses. Where this happens, we handle that data in line with our Privacy Policy.

8. Legal Basis for Using Cookies

We comply with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

• Strictly necessary cookies - used on the basis of our legitimate interest in operating a secure, functional website.

• All other cookies - used only with your consent.

9. Changes to This Policy

We may update this Cookie Policy from time to time. Any significant changes will be posted on this page and, if required, we’ll notify you by email or site notice.

10. Contact Us

If you have any questions about this Cookie Policy or our use of cookies:

WRIGHTS ESTATE AGENCY (SOUTH WALES) LIMITED
6 Ocean Way, Cardiff, CF24 5HF
Email: hello@wrightsagency.co.uk